Free returns in every way!


At SportsFactory.gr we want everything to be simple and easy! 
If your item doesn’t fit or for any other reason you would like to return it, you can within 60 days after your buy.

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Epistrofes Apories





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Return your Product from Home
quick & easy!

By filling out an online form within 1' you can return your product quickly by following these simple steps.

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1. Find your order here.

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2. Choose the products you are wishing to return as well as the reason you want to return them.

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3. The Geniki Taxidromiki Post Office will arrive at your place within the next 48 hours to pick up your parcel.

Νote!  You will be informed via email as well as an sms with your return code in order to track it easily.





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Return to 250+ Courier Points
wherever you are!

By filling out the return form you received with your parcel you can return your product quickly by following these simple steps.

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1. Fill in the form and place it in the box following the product you wish to return to SportsFactory.

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2. Visit one of your nearest 250+ Geniki Taixdromiki Post Office stores in order to complete your product free of cost. Find your nearest here.

Νote!  Can't find the return form?
No worries! You can easily download it by clicking here.




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Back to our Stores
with us!

Are you near a Sports Factory store? Returns are just easy.

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1. Visit your nearest SportsFactory Sport store, with the product you want to return and the purchase document. Find the Stores here.

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2. Choose the new product you want to buy.

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3. You are ready to return the product! Continue to the checkout point and bay the amount difference between both prices.

Νote! In case you want to make a new purchase some other time, ask one of our team members for funds for a credit coupon.

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Were you able to return the product after your order? See your options in detail below:

Choose a different size

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Your new order (free of shipping cost in Greece) will be registered as soon as your return is approved by the team. In case the size you requested is no longer available, you will be informed!


Return voucher

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The credit on the coupon will be sent to you as soon as your return is approved, via email as well as an sms, after you fill it in the section "Do you have a return or discount coupon?" in the last step of registering your new order. Don’t forget to press redemption!


Refund

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ONLINE/PRINT FORM

As soon as your product is approved you will receive an sms / email with further information. When your refund is completed you will receive an sms by our accounting department in the next 5 working days.

If the return concerns debit / credit card the amount will be available within 1-4 working days while if it concerns account / PayPal credit the amount is available immediately upon receipt of the informative sms.

IN STORE

If you paid in one of our stores, your refund will be completed in the store following the purchase document!

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Νote! The following products are not returned: Underwear, Socks and Masks.

Gift orders are excluded from the right of refund (in which the delivery / recipient address is different from the billing / donor address).

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Do you have any questions;

We have the answers! Learn more.


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